May nabago ba sa myDSL ninyo?

[splerdu]

PLDT recently rolled out speed upgrades for its subscribers in response to Globe’s new unlimited data plans and to appease their subscribers from the customer service hell they’ve been having because of DOLE/labor issues.

Not officially right? The Fibr page still lists the old speeds.

[Mr. Bungle]

[size=78%]Not officially right? The Fibr page still lists the old speeds.[/size]

I have no idea if it’s official but our Dsl and fiber accounts have been upgraded. I received a text message from PLDT about it afterwards. I first heard about it after this image started circulating in the internet.

[Sephiroth]

i have but what happens is that i still get an error because the system requires 10 digits.

how about the phone number option?  since its dsl, i assume you have a phone number with it right?  i remember using my phone number before since i do not know my account number

doesn't seem to work. maybe the system was changed?

[motion55]

^^^Have you tried registering your account on PLDT's web page?

https://pldthome.com/

I just checked it right now and I can see the status of my account w.r.t. current bill status.

I opened that account when I was still applying for a fiber subscription

[Sephiroth]

i just tried it. i think i have registered before but i can't recall my password so i asked for a password retrieval. my email's not recognized, which is weird because i had been getting emails (and texts) regarding my impending bills the past months. anyway, i clicked on the View Statement link on the email, had to register my email, then i was able to view the amount due for this month, which is the usual instead of double so i take it that PLDT got my payment for last month but didn't notify me.

thanks!

[lahar]

For the past few days I'm only getting 4-6Mbps on my 20Mbps fiber line.

[calvin]

my 100mbps upload speed has been reverted back to 50 but my speed to the US mainland has doubled and the latency has improved greatly (latency used to be ~200ms to 250ms)

speed used to be ~4 to 7 mbps



last year




earlier this year using a VPN service

[borgy_t]

not PLDT related, but our Globe fiber has been pretty unreliable lately, intermittent connections during peak hours and there was a 4-hour downtime today. sales rep told me line there has been a lot of line upgrades and repairs in our area. i almost miss our stable but ass-slow PLDT dsl haha.

[calvin]

not PLDT related, but our Globe fiber has been pretty unreliable lately, intermittent connections during peak hours and there was a 4-hour downtime today. sales rep told me line there has been a lot of line upgrades and repairs in our area. i almost miss our stable but ass-slow PLDT dsl haha.

not sure if it's related but my "mole" in both telcos tells me that there's a current outflux of Cisco certified network specialists going on... so that could be the reason why there's a sudden rise in network hiccups lately.

[borgy_t]

^going abroad?

i got a text that the network issue has been resolved. connection has been stable all day, hopefully it stays that way.